Privacy

1. What is our Legal Entity

1. This website is owned and operated by Strut Digital Creative Ltd Trading under the brands of “Hotscot” and ”Strut”
2. We are registered in Scotland SC303324
3. Our registered office address is Unit 6, Ben Nevis Mart, Torlundy, Fort William PH33 6SQ
4. In our relationship with you under the terms of the EU General Data Protection Requirement (GDPR) we are both a Data Controller and Data Processor for your personal data.

2. How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but are not limited to,  performance of a contract, billing and to contact you about our services.

You have the right to ask for your data to be removed at any time. BUT this may delay or prevent us from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.

3. What we do with the data you provide

Until you become a customer with a contract or order for services with us we will only keep the minimum of personal data about you on our contact database and will use this only for the purpose of supporting the process of negotiating a potential sale with you:

• Your Name
• Your Email address
• Your website domain name
• Your address
• Your telephone number
• Details and dates of your contact enquiries
• Records of any ensuing communication by email, telephone or post

1. We will only use this data in the course of our routine business processes in negotiating the sale of and ensuing maintenance of the services we provide to you and invoicing you for the fees due to us, including but not exclusively the following business activities:
   1. To process orders that you have submitted to us;
   2. To provide you with products and services;
   3. To comply with our contractual obligations we have with you;
   4. To help us identify you and any accounts you hold with us;
   5. To enable us to review, develop and improve the services;
   6. To provide customer care, including responding to your requests if you contact us with a query;
   7. To administer accounts, process payments and keep track of billing and payments;
   8. To carry out statistical analysis;
   9. To notify you about changes to our  services;
   10. To provide you with information about products or services that you request from us or which we feel may interest you
   11. To inform you of service and price changes.
2. If you do purchase our services and become our customer, the scope of your data we keep will be extended to cover that required for the management and provision of the services we provide to you such as renewal dates and fees due. You will at that point become subject to our fully GDPR compliant terms and conditions which can be viewed at:
   https://www.strutdigital.co.uk/Strut%20Terms%20and%20Conditions.pdf (copy/paste link into browser bar)
3. If you become a customer, we will from time to time use this data to contact you if we think you would be interested in similar services and products that we offer that would benefit your business
4. As our customer. we will ensure to the best of our ability that any third party systems we use to store and process your data, specifically our accounting software operated by Sage and our hosting systems operated by either Heart Internet, Fasthosts, 20i or UKHost4U is GDPR compliant.
5. If you do not become a customer following initial submission of data to us, or cease to be our customer, we will delete your data within 6 months

4. Your Rights

1. You have the right to ask to view, amend or delete your personal data
2. If you wish to view, amend or request deletion of your personal data please email us on us@strutdigital.co.uk clearly setting out your requests
3. You have the right to be notified by us within 72 hours of any suspected breach of your data, and to expect us to notify the Information Commissioner’s Office (ICO) of any such breach on your behalf
4. If you request removal of your data we cannot continue to communicate with you unless you contact us directly again

5. What we will NOT do with your data

1. We will not pass on your data to any third party
2. We will not use your data to send newsletters or marketing material to you
3. We will not use your data for any other purposes without gaining your express opt in consent

Cookies

6. What Is A Cookie?

1. A cookie is a small amount of data that is sent in a text file to your computer browser from a website’s server and is then stored on your computer, but only IF your browser’s preferences are set by you to allow it. The only personal information a cookie can obtain is information a user supplies. A cookie cannot read data from your hard disk or read cookie files created by other sites.
2. NB: If you are browsing from within a work based network you may not have adequate permissions to allow you to control the cookies that are set.

7. How We Use Cookies

1. This web site uses non-essential cookies so that we can serve you better, but all user data collected in this manner is anonymous. This site uses visitor tracking that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of our web site.
2. Non-essential Cookies also enhance our web site performance in a number of ways, personalising your experience on our site, making it more convenient for you.

8. Cookies We Use

1. None of the cookies used on our website collect and store personal data
2. Cookies that we do use are either for the essential operation of the website processes or for tracking your browsing behaviour on the website for analytical purposes
3. As such we do not have a cookie opt in mechanism and consider visiting our website with your personal browser settings configured to accept cookies implies to us that you are in consent to our use of cookies as described below…

This site uses the following non-essential cookies:

9. Your Cookie Options

1. Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. More detailed information about controlling cookies on your computer is also available at the About Cookies website.
2. If you do not wish to disable cookies then you have the option to leave the website.