Testimonials
Please read some of our clients testimonials below...
TOURISM
GENERAL
Outdoor Capital
"HotScot showed total commitment to our project. No sucking of teeth and saying 'That wasn't in the spec/brief' if it made the site better they wanted to do it. They aren't the cheapest but they are great value!"
Anna Trafford
Project Manager
www.outdoorcapital.co.uk
Hebridean Whale and Dolphin Trust
"Our new website is absolutely stunning! HotScot have more than exceeded our expectations and created a site which is tailored to our needs as well as being very user friendly. HotScot were able to work from our initial outline to produce just what we wanted as well as suggesting ways to improve upon our ideas. We are all delighted with the final result."
Nicole Freire
Marine Education Officer
www.whaledolphintrust.co.uk
TOUR GUIDES
Cameron Tours of Scotland
"Being a total newcomer to websites and website design I was really impressed by the way HotScot handled my enquiry. They dealt with all our queries from start to finish in a prompt and professional manner, providing guidance and advice where necessary whilst allowing us to have the final say in all decisions. Nothing was too much of a problem and the end result was fantastic."
Maureen & Dave Cameron
www.camerontoursofscotland.co.uk
Catswhiskers Tours
"I am happy to recommend HotScot's website design and management services. The HotScot team are particularly skilled in the tourism sector and are well able to tailor websites and provide on-going support for the varied range of businesses operating in the sector."
Nigel Cole
www.catswhiskerstours.co.uk
Vorscot Tours
"Thanks for all the hard work to produce a magnificent website. We are really delighted with the design, layout and feel of the site. In particular I am pleased to give testimony to the most efficient and very friendly advice and service given by all at HotScot. I have been especially impressed by the swift care and attention you have given regarding all my requests and questions and look forward to our continuing collaboration."
Ivor Henrichsen
www.vorscottours.co.uk
Gray Line
"We love our new website and are already seeing an increase with advance bookings. Your patience with us should be applauded. We will definitely be recommending HotScot to others. Thanks again"
Lyle McMorland
www.graylinescotland.com
ACTIVITIES
EcoVentures
"I would rate HotScot as the best company that I have dealt with in both the setting up and day to day running of my current business. They are brilliant to deal with in every way - no questions/concerns or problems are too big or too small for them to deal with. Customer service, helpfulness and friendliness is of a very high standard as is their product knowledge and we have always been completely satisfied with the results."
Robyn Haugh
www.ecoventures.co.uk
Glenmore Lodge
"You promised you could deliver on time and you did. You promised to listen to our needs and you did. You all managed to do it all with a smile. It was a big job and I want you to know that we appreciate the sense of urgency you all showed. My expectations were high and I am suitably impressed."
Pauline Sanderson
Marketing Manager
www.glenmorelodge.org.uk
Tulloch Outdoor Activity Centre
"There was no other company I would have considered to design my new website. The design they produced is first class, the booking system flexible and easy to use, and their customer service was second to none. I would thoroughly recommend HotScot."
Andy Burton
www.highlandactivities.co.uk
Nevis Range
"HotScot were a pleasure to work with throughout the redesign of our website, fully understanding the needs of our organisation, in that we target very different summer and winter markets. The package that was developed for us was completely tailored to our somewhat unique requirements, with a great deal of time and effort being spent creating a website that truly meets both business and customer requirements."
Marian Austin
Managing Director
www.nevisrange.co.uk
HOSPITALITY
Hotels
Cullen Bay Hotel
"From start of the project through to completion, the support and advice from all at HotScot was faultless. No matter our request or question, we were dealt with quickly and professional and always felt valued. Both old and new customers remark on the feel and look of the site. In spite of launching the site two days before Christmas, the traffic in the first month has by far exceeded our expectations. The site meets all our specified requirements and more."
Simon Tucker
www.cullenbayhotel.com
Summer Isles Hotel
"Many thanks to the professional HotScot team who have enabled us to present our business to the world wide marketplace. They listened carefully to our somewhat garbled ideas and came up with a new site that projects our own vision of our business perfectly. We are thrilled with the result and recommend this company highly."
Gerry Irvine
www.summerisleshotel.co.uk
Guesthouse / B&B
Strathassynt Guest House
"I would have no hesitation in recommending HotScot to people interested in creating or updating a website. The service they provide is extremely user-friendly and competitively priced. The most important aspect for me however was dealing with friendly people, who helped me through every stage of the process and were always available to answer questions and resolve problems quickly and with the minimum of fuss.
Their excellent customer service and responsiveness has also continued whilst hosting my website."
Mike Richardson
www.strathassynt.com
Inverour Guest House
"We love our web site - it portrays everything we need. It's great having control over adding and deleting all the necessary information you want to share and not having to wait for someone else to update it, plus you can change the images with the seasons, giving the site the feeling of real life within the area we want to advertise. It's also reassuring to know that the support is always there at the end of the phone."
Lesley & Ian Brown
www.inverourguesthouse.co.uk
Self Catering
Lakeland Hideaways
HotScot designed our new website and provided us with a market leading online booking service: the project was completed on time and in the style that represented our company. Hotscot’s further Search Engine Optimisation as part of an Online Marketing programme has resulted in bookings improving year on year with more than 1200 visits to our website per day.
We continue to work with Hotscot who respond to new challenges, providing ongoing development of our site which in turn delivers us a successful business
Gary and Ruth Thomason
Owners, Lakeland Hideaways
www.lakeland-hideaways.co.uk
Poppies Self Catering Holiday
"I just want to say a huge thank you for all your help and work on Poppies new website. Your service has been excellent from day one. The design and colours are perfect and the speed of the build was amazing. You did exactly as you said you would plus much more!
We have had many comments and feedback from people, all very positive, telling us the site is clear and easy to navigate, very informative and looks superb, all thanks to HotScot."
Lisa Young
Owner
www.poppiesholidaylet.co.uk
Birchbrae
"A highly professional outfit with a unique ability to listen interpret and deliver. The Birchbrae website was delivered against a brief with a leading edge booking system and now stands out amongst the web crowd. HotScot have pursued the Birchbrae Internet Marketing Strategy as though it were their own and have left no stone unturned in the goal to achieve quality traffic to the site"
HotScot were approached to design and build a simple, but highly informative website with a bespoke booking system for our luxury self catering lodges at Birchbrae. As our sole source of marketing, it also needed to perform exceptionally well with Google and appear on page one for all the key search terms.
The design and booking system briefs were accurately interpreted and there then ensued a concerted team effort to make the Internet Marketing Strategy work with a high degree of innovative techniques used. Birchbrae now generates an average of 100 search engine referrals per day and ensures annual lodge occupancy in excess of 70%."
Stephen Fenwick
Proprietor / Manager
www.birchbrae.com
Millness Croft Cottages
"We can't thank you enough for building us a site to our exact requirements, and for putting into 'techy speak' all our ideas and suggestions etc.; it was worth all the tooing and froing until it was just perfect! We absolutely love it and are very, very proud of it. I would have no hesitation in recommending your very professional, and friendly, company to anybody, and already have done so many times."
Justine & Neil Akeroyd
Proprietor / Manager
www.millnesscroft.co.uk
Loch Leven Chalets
"Five years ago my wife and I acquired a small chalet park, which had a small but "effective then " web site which HotScot had designed. We decided to upgrade the site and try to keep ahead of the competition. After looking around at possible suppliers we found HotScot to understand our needs and were able to give a professional service at a competitive cost, whilst maintaining a personal level of service.
As HotScot and ourselves have grown, we have benefited from a long term relationship with them. Recently we have completed a total upgrade of our site, our third, in line with one of HotScot's "off the shelf packages", finding once again that their personal approach gave us just "what we wanted". Our customers have been very complimentary about our new site!"
Ian and Sharon Ashwell
Owner
www.glencoeselfcatering.co.uk
Cloag Farm Cottages
"The brief was to build a modern up-to-date website to reflect the business, make it more appealing for visitors to use, and be flexible to allow the business owner to make changes as required. The result has been a spectacular success. The Cloag Farm Cottages website is now much admired, and we have certainly secured more business as a result; there have been many favourable comments from other self catering businesses too.
I would recommend HotScot as a company that understands the small tourism business, and who will design and build a professional website efficiently. I look forward to continuing to work with HotScot in the future."
David Smythe
Owner
www.cloagfarm.co.uk
River Edge Lodges
"Thank you HotScot for creating a visually stunning and functional website for River Edge Lodges. Working closely with such a creative, approachable and highly professional team, has been a joy. Well done!"
Mary Mckay
Owner
www.riveredgelodges.com
Hostels
Glencoe Independent Hostel
"We took over the business in February 2007 and HotScot talked us through the transfer of ownership process which went very smoothly. We've made lots of change to the site and have always found HotScot to be approachable and professional, with changes made very quickly. We've also found them to be extremely helpful when we need advice. We run customer survey forms here and most of our customers found us on the web. We've also had lots of good comments about the website."
Keith & Davina Melton
Owners
www.glencoehostel.co.uk
E-COMMERCE
SkyeSkyns
"I am more than happy to recommend HotScot as an e-commerce facilitator for on-line trading. Over the three years since we established our site with HotScot, our e-sales have grown steadily year on year until they now form a significant part of our turnover and we are currently investing further in e-marketing as a powerful future growth area.
The management control function has developed with our requirements and HotScot's flexibility of response has been impressive: they have enabled us to have the right balance of day to day hands-on control whilst offering intelligent technical support when called upon."
Clive Hartwell
Managing Director
www.skyeskyns.co.uk
Buttercup Miniatures
"Having a new web site constructed is always stressful, however HotScot offered a businesslike approach right from the start. Even though we are only a small business we were treated with the same respect, as larger companies would expect.
Our web site was custom built to fulfil our exact requirements and we did not have to compromise on what we really wanted. We found the staff to be knowledgeable and able to solve problems quickly and effectively, plus a great after sales service - vital to a small business."
Frances Powell
www.buttercupminiatures.co.uk
PUBLIC SECTOR
Northern Constabulary
"It has been a pleasure working with your company. From the day we awarded the contract to HotScot to the handover, the staff were professional and creative and not without a sense of humour!
I was impressed by the timescales that were strictly adhered to and the quick progression of issues. All my staff who had dealings with HOTSCOT have been more than complimentary and feel they would not have completed the project on time if it had not been for your help and assistance, leading them through some of the more complicated issues, to smooth them out and deliver on time and within budget.
It has been a pleasure working with your company. Thanks again for all your hard work - which has clearly paid of with our excellent website."
Elayne Grimes
Media Adviser
www.northern.police.uk
HI-energy
"HotScot have provided a friendly, efficient and quality service of design and development solutions, helping us communicate more effectively with our stakeholders."
Elaine Hanton
Head of Renewables, Highlands and Islands Enterprise
www.hi-energy.org.uk
GENERAL
Fired-Art Pottery Painting Café
"The response has been great: "the best ceramic cafe website yet'" was the comment made by a well-established pottery business! It's proving to be a valuable asset!"
Julie Green
www.fired-art.co.uk
MacPhee & Partners
"We are very pleased with our website, which is a significant source of business to us and has largely saved any need to spend clients' money on property ads. In the newspapers it is widely praised as one of the best around. Our previous HotScot website was a big part of our 2 business awards in '97 and '98."
Duncan MacPhee
Managing Partner
www.macphee.co.uk
E.S. Alternators
"Just a short note to say thanks for your service. It's been almost a year since our website went live. Instead of posting a flyer after a phone call, the majority have access to a PC to view our abilities during the call. We find this really helps their decisions to send their problems our way. Our line of work is a "distress purchase" and the website definitely eases their anxieties. We have found your service very efficient with no problems at all."
Brian Sinclair
www.esalternators.co.uk